On June 23, 2026, the Volcengine FORCE Original Power Conference grandly kicked off at the China National Convention Center in Beijing. The conference brought together over a thousand industry technical leaders and ecological partners, focusing on cutting-edge topics including new model releases, AI-enabled industries, and enterprise-grade Agents.

Mr. Ding Zhenxing, Founder of Guangdong Lewei Software, was invited to speak at the ArkClaw Enterprise Forum and delivered a keynote speech titled The First Full-Toolchain Operations Agent Practice Built on ArkClaw.

Corporate IT environments have grown increasingly complex, and traditional operations and maintenance (O&M) are plagued by numerous pain points, including difficulties in cross-regional management, heterogeneous equipment, fragmented data, slow fault localization, and resource waste.

Lewei has carried out long-term in-depth joint research and development with Volcengine, launching an industry-leading O&M Agent that connects the full O&M toolchain. The team pioneered and implemented a delivery framework featuring “retained tools with unified interfaces, retained data with converged pipelines, and unchanged workflows with enhanced orchestration”. A mature and stable enterprise-grade Harness implementation paradigm has been established, alongside a controllable and trustworthy operation system supported by four core pillars:

1. Context engineering for dynamic on-site perception;
2. Architectural constraints to ensure secure and compliant operations;
3. Feedback loops driving continuous iteration of the Agent;
4. Entropy management to update environmental information in real time and prevent cognitive distortion.

The solution has been deployed in a wide range of real-world O&M scenarios, such as automatic fault diagnosis with sub-second localization and resolution, low-frequency business analysis, and cloud resource cost optimization, forming a closed-loop management covering problem detection, analysis and resolution. AI is shifting O&M from passive response to proactive decision-making.

Add Lele’s WeChat to obtain the event PPT or apply for a trial of Lewei’s O&M Agent.